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Privacy Policy
Last updated: May 2026
At Rako Rako Ramen, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, subscribe to our newsletter or otherwise interact with us.
Personal Data We Collect
Depending on how you interact with us, we may collect:
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Name
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Email address
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Phone number
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Billing address
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Delivery address
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Order details
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Communications you send to us
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Newsletter subscription preferences
Payment information is processed securely by our payment providers. We do not store or have access to your full payment card details.
How We Use Your Personal Data
We use your personal data to:
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Process and fulfil orders
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Arrange and manage deliveries
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Provide customer support
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Respond to enquiries
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Send order confirmations and delivery updates
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Improve our products, services and website
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Send marketing communications where you have chosen to receive them
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Comply with legal and regulatory obligations
Marketing Communications
If you choose to subscribe to our newsletter, we may send you updates about:
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New product launches
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Limited releases
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Promotions and special offers
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Brand news and updates
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Sharing Your Personal Data
We only share personal data where necessary to operate our business and fulfil your orders.
This may include:
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Payment providers
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Delivery and logistics partners
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Website and hosting providers
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Email and marketing service providers
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Professional advisers where required by law
We do not sell, rent or trade your personal data to third parties.
Cookies
Our website uses cookies and similar technologies to improve website functionality, analyse website traffic and enhance your browsing experience.
You can manage your cookie preferences through your browser settings or through our cookie banner where available.
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.
While we work hard to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Security
Under applicable UK data protection laws, you may have the right to:
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Request access to your personal data
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Request correction of inaccurate personal data
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Request deletion of your personal data where applicable
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Object to certain processing activities
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Withdraw marketing consent at any time
To exercise any of these rights, please contact us.
Your Rights
We retain personal data only for as long as reasonably necessary to:
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Fulfil orders
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Provide customer support
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Meet legal, accounting and regulatory requirements
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Resolve disputes and enforce our agreements
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
Data Retention
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements or website functionality.
Any updates will be published on this page.
Changes to This Policy
For any privacy-related enquiries, please contact:
Contact Us
Raku Raku Ltd
71–75 Shelton Street
London WC2H 9JQ
United Kingdom